Connection Permissions

When a connection is installed in Trackstar, it will most likely look like this:

Occasionally, however, the connection may not be fully able to access all the aspects of the underlying system. In that case, you may see these in your Trackstar Link or UI:

You will also receive a connection-error.created webhook and see a populated errors array when querying connections.

In that case you may want to notify your customer that they are missing permissions for the URL listed. Some systems allow the user to resolve these with their system operators. Other times, the connection may need to be reinstalled. You can either do this in the Trackstar Dashboard yourself (if you have permissions), generate a magic link with the connection_id property, or send the connection_id when generating your user’s link token.

The connection will be reinstalled with the same ID and new credentials, and no historical data will be lost.