Connection Permissions

When a connection is installed in Trackstar, it will most likely look like this:

Occasionally, however, the connection may not be fully able to access all the aspects of the underlying system. In that case, you may see these in your Trackstar Link or UI:

You will also receive a connection-error.created webhook and see a populated errors array when querying connections.

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Reinstalling a Connection

Some systems can be updated to provide the necessary permissions. (e.g. updating the user’s role in the WMS)

Others may require a full reinstallation of the connection. There are three ways to reinstall a connection:

• In the Trackstar Dashboard by clicking the “Reinstall Connection” button within the connection row

• By generating a magic link with the Reinstall Connection Id (Optional) field filled in

• Or by sending the connection_id when generating your user’s link token in the embedded Trackstar Link flow

The connection will be reinstalled with the same ID and new credentials, and no historical data will be lost.