Returns - Trackstar

Return

A Return, also known as a Return Merchandise Authorization or RMA, is an instance of a customer sending one or multiple products back to a warehouse. It contains information about the individual items being returned, such as their inventory IDs and whether or not they have been restocked at that warehouse. The inventory_item_id in each line item can be passed into the /wms-api/inventory/{inventory_item_id} endpoint for more details.

Return Statuses (in order of lifecycle)

Status	Definition
`open`	Return has been created and items are not yet in the warehouse.
`in-transit`	Items are on thier way to the warehouse.
`receiving`	The warehouse has begun the receiving process for the return.
`received`	Items have been received in the warehouse.
`cancelled`	Return has been cancelled by either the warehouse or the customer.
`other`	Status of the return can’t be determined. Often due to a custom status being used. See raw_status field for more info.

​Return

​Return Statuses (in order of lifecycle)

Return

Return Statuses (in order of lifecycle)