> ## Documentation Index
> Fetch the complete documentation index at: https://docs.trackstarhq.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Returns

## Return

A Return, also known as a Return Merchandise Authorization or RMA, is an instance of a customer sending one or multiple products back to a warehouse.
It contains information about the individual items being returned, such as their inventory IDs and whether or not they have been restocked at that warehouse.

The `inventory_item_id` in each line item can be passed into the [`/wms-api/inventory/{inventory_item_id}`](/api-reference/wms-api/inventory/get-item) endpoint for more details.

### Return Statuses (in order of lifecycle)

| Status       | Definition                                                                                                              |
| :----------- | :---------------------------------------------------------------------------------------------------------------------- |
| `open`       | Return has been created and items are not yet in the warehouse.                                                         |
| `in-transit` | Items are on thier way to the warehouse.                                                                                |
| `receiving`  | The warehouse has begun the receiving process for the return.                                                           |
| `received`   | Items have been received in the warehouse.                                                                              |
| `cancelled`  | Return has been cancelled by either the warehouse or the customer.                                                      |
| `other`      | Status of the return can't be determined. Often due to a custom status being used. See raw\_status field for more info. |